We used Mercers for our recent house purchase. We were impressed with the service Mercers provided. They proactively updated us on the progress of our purchase, responded promptly to our queries, explained matters in a straightforward and understandable way and met the agreed deadlines. We believe the service also represents good value for money. But what really stood out for us was the empathy and support we received from Mercers during our house purchase, as it is a stressful time. They went the extra mile to smooth the whole process for us.